Comcast Device Return

After you return your equipment it will be removed from your account within 2 business days. Other Comcast support agents tell me it is the modem.

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On the UPS site click Continue as Guest and then follow the instructions to get your return label.

Comcast device return. Drop off your equipment at any Xfinity Store or Comcast Service Center. Select the phone you want to return. And here is a list of Comcast Xfinity service centers to return your device.

Please check back later to see if youre eligible for a device update. Take photos of all the equipment including serial numbers. You can start your Xfinity device return online.

Enjoy and manage TV high-speed Internet phone and home security services that work seamlessly together anytime anywhere on any device. Ive also called Netgear tech support who throws it back to Comcast saying theres a bondingsignal issue on Comcast. You can return equipment one of three ways.

Our team at the Xfinity Store will provide you with a receipt confirming your return. You will not be charged for the device in the meantime you just need to make sure to return it within the 45 days. This video will show you two ways to reset your Comcast Xfinity cable box specifically the X1 cable box.

Visit us at a Comcast Service Center or Xfinity Store Find a Comcast Service Center or Xfinity Store location near you. You will be responsible for a restocking fee as set forth in our Device return policy. In addition see a few special notes that apply if you are canceling service returning a faulty modem or have connected service with a self-provided modem.

In a prepaid box at a Comcast store or at a UPS store. You cant make a return or exchange from an Xfinity or Comcast store and you cant do it from a Comcast UPS drop-off box either. Make sure to get a receipt for your device return.

They are generally open Monday Saturday during normal business hours. Drop off your equipment at any Comcast Service Center or Xfinity Store. I have a Netgear CM1000 owned.

If your phone is within the return-eligibility window there will be an Exchange or Return button in this section. A tech was dispatched once and said signal to the wall was fine yet my modem logs see below have issues. Get the most out of Xfinity from Comcast by signing in to your account.

Sign in and visit the Equipment Return page. If youre putting them in a box to send back take photos of them in the box. Already submitted a return request.

Return your phone in My Account From My Account select Devices. If we dont get your defective device within 20 days of your new device being shipped youll be charged up to the full amount of your defective device. You must have your Xfinity ID and password to process your return online.

After you return your equipment it will be. If you didnt see the news today were working with The UPS Store to make it easier than ever for our customers to return their equipment. If you dont have the original box you can use your own.

You also can return your Device to us in accordance with our Device return policy then in effect which may be amended from time to time. They are generally open Monday. Surprisingly you will not be charged for the device in the meantime you just need to make sure to return it within the 45 days.

You can track your return at the Pending Return Status page. If you dont you can head directly to a UPS Store near you. Drop off your equipment at any Comcast Service Center or Xfinity Store.

Here is a list of Comcast service centers. Find a Comcast Service Center or Xfinity Store location near you - wed love to see you. Your phone must be received within 20 days of.

When returning your devices check the serial number on the device. After you return your equipment. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting Xfinity.

Check off the devices youd like to return and select Continue.

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