Comcast Return Modem
Log into your Xfinity account and navigate to the Equipment Return page Check the tick box of the devices or the equipment you want to return Select a reason for the return. Search for your city state or ZIP Code.
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Comcast return modem. Dont forget to return your Comcast-supplied modem or gateway. Log into the Xfinity My Account app. If you do not you will be responsible for the full retail cost of the modem.
Our team at the Xfinity Store will provide you with a receipt confirming your return details. You can track your return at the Pending Return Status page. It can be dropped off as-is unpackaged and.
If you opt to receive your replacement modem first you must follow the instructions above to pack and return the old modem within 30 days. Comcast and The UPS Store are working together to simplify the process of equipment returns. Business c ustomers who have previously disconnected three options available to return Comcast owned equipment.
You must have your Xfinity ID and password to process your return online. Seriously it couldnt be simplerand its free. You will not be charged for the device in the meantime you just need to make sure to return it within the 45 days.
Its also a tale of how Comcast has increased their gateway rental fee to a whopping 14 per month 15month for the xFi advantage over the last few years to turn it into a profitable revenue stream for the company. Check off the devices youd like to return and select Continue. Drop off your equipment at any Comcast Service Center or Xfinity Store.
September 2 2021. Already submitted a return request. Check off the device s youd like to return and select Continue.
TV Adapters - devices that are approximately the size of a deck of cards - dont need to be replaced If youre eligible for X1 well replace all of your TV Boxes for a whole. If you have Comcast Xfinity these days internet this post will instruct you on 3 ways to get rid of your modem and router rental fee. Under the arrangement Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store.
You can notify Comcast of the return youre planning to make and to do that here are the steps you should follow. Tune to channel 1995 on each of your TVs and follow the instructions. Send your equipment back with a.
If you wish to return or exchange for any reason we want to help you take care of it as quickly as possible. Sign in and visit the Equipment Return page. The device must be activated before being returned.
Here is a list of Xfinitys store locations where you can return your device. If you didnt see the news today were working with The UPS Store to make it easier than ever for our customers to return their equipment. When returning your device s check the serial number on the device.
Drop off your equipment at any Comcast Service Center or Xfinity Store. Get the most out of Xfinity from Comcast by signing in to your account. Package and send the equipment via UPS to the nearest Comcast Service Center.
You will be charged for the full retail price of the piece of equipment. 1Drop off the equipment at a local Comcast Service Center. Return your leased ISP modem and get a receipt in case they try to charge you.
You can track your return at the Pending Return Status page. After you return your equipment it will be removed from your account within 2 business days. The tech told me I had 45 days to due this before Comcast listed the device as missing and charged me for it.
And double-check your next billing statement. Return your Comcast Modem. If you return your old modem after the 30 days you will not receive credit and the modem cannot be returned to you.
Comcast customers can drop off equipment as-is no box or packaging required. Enjoy and manage TV high-speed Internet phone and home security services that work seamlessly together. Check the box next to Xfinity Mobile.
Find a Comcast Service Center or Xfinity Store location near you. It lets you know if a TV Box is compatible with the upcoming changes or needs to be replaced. Click the Filter Results button.
When returning your devices check the serial. Unlike what some other answers have said if Comcast loses the equipment but says you still have it a phone call to the billing department telling them you retuned it where you returned it to and when will get them to remove the charges off your bill. Comcasts Xfinity customers can now bring their equipment directly to the nearest The UPS Store location where it will be processed packed and shipped back to Comcast.
Visit us at a Comcast Service Center or Xfinity Store. Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4400 The UPS Store locations. Contact customer service to make sure they remove the modem rental fee.
You can also use the Xfinity My Account app to find a local Xfinity Store or Comcast Service Center. If you dont you can head directly to a UPS Store near you. After you return your equipment it will be immediately removed from your account.
You have 14 days from when your device was shipped or purchased in a retail store to initiate a return or exchange. Seriously it couldnt be simplerand its free. Scroll to the bottom of the screen to find the nearest retail.
Click the Filter Results dropdown.
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